Shipping Rates

Worldwide shipping is available. All shipment pricing is based upon weight. International orders may incur duties and taxes that are beyond Biig Brain's control and are the responsibility of the customer.

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Order Processing

Orders require 5–15 business days to process. Once your order ships, you will receive a tracking number by email. Domestic delivery typically takes 2–5 days; international delivery takes an additional 10–15 days. Biig Brain is not responsible for lost or stolen packages once they have been marked as delivered. For order inquiries, contact us at info@biigbrain.co.

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Sales Tax

Applicable sales tax will be added to your order at checkout.

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Returns & Exchanges

All sales are final — no refunds or exchanges. The only exceptions are incorrect or defective items. If you received the wrong item or a defective product, contact us by email and we'll make it right.

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Age Policy

This site is intended for visitors who are 21 years of age or older.

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Privacy

We respect your privacy and only collect the information needed to fulfill your orders, respond to inquiries, and — if you opt in — send you our newsletter. We never sell your information.

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Contact

Questions? Reach us at info@biigbrain.co or through our contact page.